Privacy Policy for Grafito.ai
Last updated: [17.10.2024]
1. Introduction
Welcome to Grafito.ai. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
When you register for an account, we collect the following personal information:
- Full Name
- Email Address
- Billing Address (including city, country, and postal code)
- Tax ID (optional)
If you register through Google, we only obtain your name and email associated with your Google account.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our service
- To process payments and generate invoices
- To send you important account information, such as activation links and password reset emails
- To provide you with a user-friendly dashboard where you can view your invoices and usage details
4. Cookies and Authentication Tokens
We use cookies and JWT (JSON Web Tokens) to maintain your session and authenticate your access to our services. These may contain non-sensitive information such as your user ID, package type, and remaining generations. Tokens are periodically updated to maintain your account security.
5. Payment Processing
Payments are processed by Stripe. We do not store or have access to complete credit card information. We only have access to the last 4 digits of the card and other limited details provided by Stripe for billing and customer service purposes.
6. Sharing of Your Information
We do not sell, rent, or share your personal information with any third parties, except with Stripe to process payments, and when required by law or to protect our rights.
7. Data Storage and Security
We store your personal information in our WordPress database. We implement appropriate technical and organizational measures to protect your data, including the use of nonce tokens for form submissions, secure cookies, and JWT tokens for authentication.
8. Your Rights
You have the right to access, update, or request the deletion of your personal information at any time. You can do this through your user dashboard on our website. If you wish to delete your account entirely, please contact us at info@grafito.ai.
9. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. Authentication tokens remain active for 6 months, after which they are automatically renewed if you continue to use our services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@grafito.ai.